Where can I find company specific information?
What is the basic MOQ? How to contact you for custom orders?
ARE ORDERS REFUNDABLE?
We will communicate with you in advance about the requirements and matters related to the order. Once the order is confirmed, we will start the scheduling and production. Therefore, if the order has been confirmed, we will not deal with the return or replacement without special circumstances.
If, after receiving the item, you are not satisfied with the purchase for any reason, in the case that the item does not affect the secondary sale, you can inform our customer service team, provide your order, and return it to us. Write down the reason for your refund. However, customized orders cannot be sold twice, so we do not support those returns. Send a copy of your packing slip, along with the item number you wish to return and the reason why you returned it to us at:
SINFOO Plastic Factory
No.3 Huajiang Road
Huahai Industrial Zone